CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help!

Call us at 786-382-4061 or send us an email to sales@uwswimwear.com

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SHIPPING POLICY
 

FREE SHIPPING only in UNITED STATES, orders may be shipped with USPS. Although we cannot request or guarantee a specific carrier, we guarantee a smooth & swift delivery.

Express deliveries are usually delivered USPS. If your shipping address is a P.O. Box, please check that option in the address form to make sure that your order is delivered correctly by USPS.

 

RETURNS POLICY
 

Returns are accepted on merchandise within 25 days of receipt. The product must be returned in original condition, unworn, unwashed, undamaged, and with all original tags attached, all products must also have the original tags and hygienic protection sticker intact. Refunds will be made in the original payment method.

 

HOW DO I TRACK MY ORDER?
 

We’ll provide you with a tracking number, Standard delivery takes 3-5 business days, Orders placed on weekends and holidays will not be processed until Monday or the next business day.

HOW DO I RETURN AN ITEM?
 

Returns are accepted on merchandise within 25 days of receipt. Sign in to your account and under My Orders, select the order number containing the item(s) you would like to return. For US customers, a prepaid return shipping label will be provided at no charge to return your merchandise (free shipping both ways). Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account.

PRIVACY POLICY
 

We are committed to maintaining the trust of all users who visit our website, For this reason, we care about your privacy and only collect and use personal data that may be necessary for us to deliver our products and for the statistical control of our website. By using our site, you accept our Privacy Policy.